Notification Sending Rules
Daily
These notifications are generated every day at a specific time and sent according to the send_at field in the mailing rules
birthDay- BirthdaybeforePay{days}- Payment notification. To send a notification 25 days before the payment, specifybeforePay25payDelay{days}- Overdue notification. To send a notification on the 25th day of delay, specifypayDelay25todayPay- Payment notification for the current dayextAutoInsuranceBefore{days}- Notification about upcoming CASCO paymentcustom- Custom notification
Event-Based
These notifications are sent after receiving a specific event from the core
contractClose- Contract closurecontractOverpayment- Contract overpayment, after closurecontractIssue- Contract issuancecontractCreate- Contract creationcontractProlongation- Contract prolongationcontractRestructuring- Contract restructuringddsIncome- Incoming paymentddsOutcome- Outgoing paymentleadDenied- Lead denialleadClientRefusal- Client refusalleadApproved- Lead approvalpassportReUpload- Passport re-uploadsignOffer- Contract signingruleTask[{RULE_TASK_CODE}]- Start of BPE step execution with code{RULE_TASK_CODE}.newClient- New client registration. This event is sent through the Personal Account
Delayed Sending of Event-Based Notifications
For notifications contractClose, contractOverpayment, contractIssue, contractCreate, leadDenied, leadClientRefusal, leadApproved, passportReUpload, signOffer, ruleTask[{RULE_TASK_CODE}] and newClient you can configure delayed sending.
To send a notification with a delay, specify the delay duration after the rule.
For example: To send a notification for the start of the BPE step FILE_UPLOAD 20 hours after the event occurs, specify the rule ruleTask[FILE_UPLOAD](20h)