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Notification Sending Rules

Daily

These notifications are generated every day at a specific time and sent according to the send_at field in the mailing rules

  • birthDay - Birthday
  • beforePay{days} - Payment notification. To send a notification 25 days before the payment, specify beforePay25
  • payDelay{days} - Overdue notification. To send a notification on the 25th day of delay, specify payDelay25
  • todayPay - Payment notification for the current day
  • extAutoInsuranceBefore{days} - Notification about upcoming CASCO payment
  • custom - Custom notification

Event-Based

These notifications are sent after receiving a specific event from the core

  • contractClose - Contract closure
  • contractOverpayment - Contract overpayment, after closure
  • contractIssue - Contract issuance
  • contractCreate - Contract creation
  • contractProlongation - Contract prolongation
  • contractRestructuring - Contract restructuring
  • ddsIncome - Incoming payment
  • ddsOutcome - Outgoing payment
  • leadDenied - Lead denial
  • leadClientRefusal - Client refusal
  • leadApproved - Lead approval
  • passportReUpload - Passport re-upload
  • signOffer - Contract signing
  • ruleTask[{RULE_TASK_CODE}] - Start of BPE step execution with code {RULE_TASK_CODE}.
  • newClient - New client registration. This event is sent through the Personal Account

Delayed Sending of Event-Based Notifications

For notifications contractClose, contractOverpayment, contractIssue, contractCreate, leadDenied, leadClientRefusal, leadApproved, passportReUpload, signOffer, ruleTask[{RULE_TASK_CODE}] and newClient you can configure delayed sending.

To send a notification with a delay, specify the delay duration after the rule.

For example: To send a notification for the start of the BPE step FILE_UPLOAD 20 hours after the event occurs, specify the rule ruleTask[FILE_UPLOAD](20h)