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Cooling-off Period

The cooling-off period when issuing a loan is the time interval after signing the loan agreement during which the bank does not transfer money to the customer, but provides them with an opportunity to think through and make an informed decision about receiving the loan.

Starting September 1, 2025, Federal Law No. 9-FZ dated February 13, 2025 is in effect in Russia, requiring banks and microfinance organizations (MFOs) to provide a cooling-off period.

The main purpose of implementing the cooling-off period is to protect citizens from fraudulent schemes and prevent impulsive decisions about loans.


Duration of the Cooling-off Period

The duration of the cooling-off period depends on the loan amount:

  • From 50,000 to 200,000 rubles: 4 hours
  • More than 200,000 rubles: 48 hours

Description of the Cooldown Service

The Cooldown service implements functionality related to the mandatory time interval after signing the loan agreement. During this period, the bank or microfinance organization (MFO) does not transfer money to the customer, providing them with an opportunity to think through the decision about receiving the loan.

System Integration

  • The service integrates with the loan application management system through BPR steps, which ensure automatic management of the application processing process, execution of steps according to configured rules, and control of statuses and transitions between stages.
  • Document generation mechanism (print forms) - automatic creation of updated agreements (if the cooling-off period end date differs from the application creation date), generation of payment schedules taking into account date shifts, and creation of print forms for signing.

Service Operation Stages

1. Loan Application Creation

  • The customer submits a loan application through the system.
  • The system determines the loan amount and checks whether the application falls under the conditions for applying the cooling-off period.

2. Activation of the "Cooling-off Period" Step

  • The system automatically activates the BPR step "Cooling-off Period".
  • The duration of the period is determined based on the loan amount.
  • Conditions for applying the cooling-off period:
    • If the loan amount < 50,000 rubles: the cooling-off period is not applied.
    • If the loan amount >= 50,000 rubles and = 200,000 rubles: a 4-hour cooling-off period is applied.
    • If the loan amount > 200,000 rubles: a 48-hour cooling-off period is applied.
  • The event "Cooling-off depending on loan amount" is recorded.
  • Start and end times are set for the step.

3. Waiting for Cooling-off Period Completion

  • The system pauses RuleStep execution.
  • Time is counted down according to the set duration.
  • After the time expires, the system automatically continues operation.

4. Checking the Need for Print Form Generation

  • The system checks whether the step start date differs from the current date (by days).
  • If the dates differ, the print form generation mechanism is activated.
  • This is necessary for adjusting dates after loan issuance.

5. Print Form (PF) Generation

  • The system generates a new agreement based on the issuance date.
  • A payment schedule is generated taking into account date shifts.
  • A print form with updated data is created.
  • The PF is saved in the system.

6. Process Completion

  • The application moves to the next processing stage.
  • All documents are ready for signing.
  • The customer can make the final decision about receiving the loan.

Examples of Applications with Different Amounts

Application up to 50,000 rubles (cooling-off period not applied)

After creating the application, the system automatically performs stages according to the configured BPR rules. The system determines the loan amount and checks whether the application falls under the conditions for applying the cooling-off period.

In the example, the loan amount is 49,000 rubles, which is less than the threshold of 50,000 rubles, so the cooling-off period is not applied. The system records the event "Cooling-off depending on loan amount". The system decides not to apply the cooling-off period, and the application moves to the next processing stage without delay.

Application from 50,000 to 200,000 rubles (4-hour cooling-off period)

The loan amount is greater than or equal to 50,000 rubles or 200,000 rubles. The system decides to apply a 4-hour cooling-off period, and the application enters a waiting mode for completion of this period. The system records the event "Cooling-off depending on loan amount".

After 4 hours expire, the application automatically transitions to the next status "Awaiting Review".

Application over 200,000 rubles (48-hour cooling-off period)

The loan amount is greater than 200,000 rubles. The system decides to apply a 48-hour cooling-off period, and the application enters a waiting mode for completion of this period. After this period expires, the application automatically transitions to the next status "Awaiting Review".